Every restaurant is unique, but they all share a few common characteristics. With perfect execution, exceptional service, and precise attention to every detail, every fine-dine restaurant focuses on providing the best experience to its customers.
The world of fine dining is the world of continuous movement where creative chefs set new trends, create new techniques, new plating styles, presentation, and service.
If you are a gourmet restaurant owner who is looking for ways to enhance the fine dining experience, the following are tips for you:
Attention to small details
Creating a fine dining experience for the guests is all about paying attention to the details. This goes way beyond music and lightening and artistic walls. Various fine dining restaurants are striving hard to design their own china or stoneware in order to match the aesthetics.
For anyone who is a part of a fine dining restaurant, apart from high-quality cuisine, other important aspects include presentation, having exquisite food ordering app, and cleanliness. Make sure nothing is too loud, too bright, or too much. Subtle is the only key.
Servers should be exceptional
No matter what the theme of your restaurant is, the servers have to be the best. A good server will be able to explain the complete menu while hitting emotional cues with the guests. Many have extensive knowledge about the bar menu, from the oldest wines to the most interesting cocktails. Allow them to utilize that knowledge to the best.
Well, fine dining requires a good amount of experience and knowledge beyond the restaurant menu. They should not just serve customers but connect with them. If this effort is made by them, it has a drastic impact on the overall sales of the restaurants as it helps in repeating customers. The manager should write a ‘Thank You’ note on the bill and this certainly makes the customer happy. This gesture of yours may help them to remember you in the future.
Guest experience should be paramount
In a gourmet restaurant, the guest is paying more, so they expect more while seeking a completely different experience. Some typical services in the restaurant include:
- Pulling the chair for the lady
- Giving suggestions based on customer’s preferences.
- Escorting guests to the restroom.
- Replacing linen napkins after guests leave.
Everything has to be kept in perfect order. Keeping that in mind, it is important to prepare everyone to treat the guest at their best.
Social Media open many doors
Although one dish is served to one diner, but one amazing HD image can be shared at different platforms. Harness the force and make your presence felt on platforms like Facebook, Snapchat, Pinterest, and Instagram. With the help of these, the customers can also be notified regarding the special dish of the day, change in timings, new cuisines added and discounts offered.
To be successful in social media, it is very important to understand the type of audience you have. This is not only important to create engaging content but also helps in choosing the right platform. When the concept is clear, the secret of marketing is effectively cracked.
In addition to this, have a restaurant online food ordering system in place so that customers can easily order their favourite dishes and have a great time.
Staying updated with the tends
The restaurateur has to watch current food trends and incorporate them into the menu in unique ways. They also have to see when a food trend turns into a food fad and then stop following it. This will surely keep the menu fresh and exciting. However, fine dining restaurants have to be creative so there are some trends that your restaurants have to start all by yourself. Have upgraded online food ordering app for your restaurant and engage your customers.
Delivering a pristine restaurant experience to customers should be your pivotal interest as you want your customers to come back again. The ambiance has to be in tune with the guest’s expectations and food quality/presentation par than promised. Implement the aforementioned tips and focus on the little things to make a big impact.